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Three Ways to Collect Data
Three Ways to Collect Data
If you need to collect data or obtain feedback then what are your go-to tools? At Red Desk we have experience of Google Forms, Form Assembly and Smart Survey, so let’s take a look at each of these in turn.
Google Forms
As most people have a Google account, this is perhaps the most accessible way to collect data. Head to forms.google.com and you will be presented will various templates including event feedback, order form, job application and time off request. If you click the template gallery link then you will be given more options which are split into work, personal and education. Once you’ve decided on your template you can add a description, a header, change the theme and lots more. As with other G-Suite applications, your changes get automatically saved along the way. There are lots of tips and help on the Support section of Google, like here. Or for a more comprehensive, independent guide, we like Zapier.com’s blog How to Use Google Forms.
FormAssembly
If you are using SalesForce (or WordPress, Stripe, Paypal and others) then FormAssembly is a nifty integration to use. Customised web forms are easy to create using their drag-and-drop web form builder. There’s a SalesForce Import Tool which allows you to create forms based on your fields in SalesForce. If you are using it for another purpose then you can use one of their preset themes. The website has lots of helpful tips including Form Building 101. There is however, a cost attached to using FormAssembly ranging from $89 to $224 per user, per month. If you are curious, you can sign up to their 14-day free trial.
Smart Survey
We’ve been using Smart Survey to carry out quick polls on availability and also to gather feedback on workshops for an educational charity that we support. On the free plan, you can send up to 15 surveys and receive up to 100 responses per month. There are so many templates to choose from so it is worth taking a look at what works best for you. Once you have a template that you are happy with, you can use this time and again by copying over the survey and over-writing the new questions. Once set up, the survey has a unique URL which can be inserted into emails. As with most apps and tools, the more you pay, the more features you can unlock including response notifications every time someone fills in your survey.
If you are interested in collecting data or gathering feedback then Red Desk can help, please do get in touch with mel@reddesk.co.uk for a quote.
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Website Maintenance for WordPress Users
Website Maintenance for WordPress Users
If you’ve got a website then you’ll want to keep it updated, so that is in working order. Red Desk is offering a new website maintenance service to small businesses who don’t have the time or knowledge to keep their website maintained. So, what can we do for you?
Updating Plugins
Red Desk can log into your website once a week, once every two weeks or once a month (depending on the complexity) to ensure that plugins are updated to the latest version. If we spot something that hasn’t updated correctly, we will monitor this find solutions when required. Keeping plugins updated is the simplest way to ensure that your website stays secure and is performing at its best.
Website Backups
We can check how your website is backed up and ensure that this is done via your webhost and via a plugin. Having your website backed up gives you peace of mind in case if you accidentally delete something (or change your mind), a theme or other plugin harms your site or you get hacked.
Add-On Services
Every now and again you may wish to make some additional changes to your website. On top of monthly maintenance, we can offer the following:
- Small website changes – we can refresh the wording on your website, change, add or remove images.
- Installing SSL certificates (https) – we can ensure your website has the padlock symbol and then install a plugin like Really Simple SSL to ensure the redirection from http to https once the SSL certificate is activated
- News/blogs – we can update your blogs or news with items written by yourself or we do offer a content writing service
- Domain transfer – if you are wishing to transfer your domains from one hosting company to another then we can manage this process for you including updating the DNS records
- Transfer of ownership – if the website hosting account is in a web designer’s name and you wish to gain control yourself then we can assist with the transfer of ownership
- Liaising with IT company – we can talk to them about additional requirements that might be needed
- Social Media – we can link your social media feeds to your website, we do offer a social media management service
Web Design
We work alongside a web developer, so can happily recommend someone if you decide to redesign your website. She will also be on hand for complicated tasks.
If you are interested in outsourcing your website maintenance to Red Desk, please do get in touch with mel@reddesk.co.uk for a quote.
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