Blog

4 Ways to Keep Your Business On Track

4 Ways to Keep Your Business On Track

If you are a one-man band or part of a larger Virtual Assistant organisation, there is a small chance that at least once in your career you will come across some challenging situations that need input from others.  We’re sharing 4 ways to keep your business on track:

Cloud Storage

Cloud storage like Dropbox is great as a way to ensure you have your files backed up.  You should have copies on your local computer but if you find that a file becomes corrupt or compromised then this is where Cloud Storage is brilliant.   Head to Dropbox.com and you can search Version history for the compromised or deleted file.  You can find the right one, restore it.  There are other Cloud Storage options out there so do make sure you know how to retrieve deleted files in case something happens.  Google Cloud for example have a step-by-step guide for backing up data for disaster recovery.

 

Website Hacked

Prepare yourself in case your website is hacked.  Clues like error messages saying “The Site Ahead Contains Malware” or in the Google search a flag stating “This Website May Be Hacked”.  Follow a simple checklist so you can get back online quickly:

  • If you aren’t the website owner, inform them and of course your web designer
  • Check the website’s security software, installed or updated relevant plugins to prevent future attacks
  • Check the backups of the website
  • Change the password
  • Log into Google Console to see what the issues are

Follow our in-depth article for more tips – How to Fix Your Hacked Website

 

Railway track blurring into the distanceNegative Comments

If your business receives a negative review online or comment on social media, what do you do?

  • Remain positive in our response
  • Respond in a timely manner
  • Acknowledge the comment, apologise and then take the conversation offline to deal with the finer details

However, you may find that sometimes that a series of negative reviews can affect your online presence.  It is therefore important to control the message that you want the public and target audience to see about your business.  This is called Online Reputation Management and can be managed through positive social media and careful monitoring of review sites.

 

Communication Breakdown

As Virtual Assistants, communication is key.  Make sure you have heard clients’ instructions correctly so you don’t carry out tasks incorrectly. Check with the client (in writing is best) before going ahead with any task, and check in along the way.

Virtual Assistants are the backbone to many businesses and if we share our knowledge then together we can be stronger.  What key piece of advice would you give that has kept your business on track?  Share your stories with us on Twitter @RedDeskVirtual.

Buying or Selling a Virtual Assistant Business

Buying or Selling a Virtual Assistant Business

Buying or Selling a BusinessEvery now and again we get unsolicited emails sent to us, mostly considered spam but when one came through marked “Private and Confidential”, we took a read.  This particular email was asking whether we were interested in selling Red Desk Ltd.  Although this isn’t anything we are considering at this moment in time, it did get us wondering how do you sell a Virtual Assistant business?

According to the particular business sales advisor who approached us, there are strong levels of market activity and they have sold a number of businesses similar to ours.  So, what are the different options?  Well, it became very apparent that you need to see this from the perspective of someone who wants to set up their own Virtual Assistant business.  From our own experience we know that this takes time to not only to find the clients but to also build your brand.

 

sellingFranchise

If you have the funds then the quickest way to buy a Virtual Assistant business is by purchasing a franchise.  With a franchise you may get:

  • Access to many resources including manuals, templates and other essential information to help you set up your business
  • Training – either as a training manual, in-person training, mentoring, on-tap advice or on-going support from the business
  • Strategies into helping you find clients – the company owners have made a successful Virtual Assistant business so know all the tips and tricks for increasing sales and getting you onto social media
  • Supplier list – access to offers and deals from vetted suppliers
  • Branding – this will include a website and all the logos you will need

Some of the main franchise options include Time Assistant and Pink Spaghetti.  Sometimes there will be existing franchisees willing to sell on their current franchise which will include an established list of clients.

 

VA Businesses for Sale

There will be two main options for buying a Virtual Assistant business.  One will come with a number of existing clients that you would takeover working with and the other will come with Virtual Assistants and their clients.

You may find that owners of small VA businesses wanting to either retire or go in another business direction will be selling on their client list, limited company details, website and related social media.  This will mean that although you will have access to a well-established brand and pool of clients, there is always a small risk you can’t support all the clients in the way they want.

Therefore, Virtual Assistant businesses that come with Virtual Assistants readily-attached might be the best option.  They will continue to support their clients whilst you get used to the way the business works and you can then take on new clients when time permits.

Here are two adverts to give you an idea of how to package your VA business for sale.  Advert 1 and advert 2.

 

Whichever way you go, you may find these three articles of interest:

Setting up your own VA business or buying a VA franchise?

How to Start a Virtual Assistant Business

A Guide to Selling Your UK Business

 

We’d be interested to hear from you of your experiences of either buying or selling a business.  What would your advice be? Email mel@reddesk.co.uk

To DotCom or CoDotUK – Which is Better?

To DotCom or CoDotUK – Which is Better?

  A key factor of consideration for running a small business should be your online presence.  When choosing your website URL one thing to add to the mix is whether you choose .Com or .Co.Uk.  Let’s look at the advantages and disadvantages of both.    .Com...

read more
Business Cards – Are They Still Used in Networking?

Business Cards – Are They Still Used in Networking?

A sign that things are going back to normal is that in-person networking events are resuming.  It’s been over two years since we’ve been in a room with relative strangers, chatting about our businesses.  One thing we did notice a change in, and that is a lack of...

read more
Making Social Media Design More Inclusive

Making Social Media Design More Inclusive

What does Inclusivity mean in terms of Social Media? Finding ways to make content visually diverse and physically accessible.  Viewers want to access content and will engage more if they see themselves represented in it. By having inclusive social media, it...

read more
Contextual Backlinks

Contextual Backlinks

As part of any business’s digital strategy, SEO figures rank quite highly.  Red Desk Virtual have worked with many small businesses to improve ranking of their website and online reputation.  Once you’ve mastered the basics, you can explore other areas of SEO to...

read more
Candidate Screening Tips

Candidate Screening Tips

How is your business doing?  Well, we hope!  If you are recruiting new staff to either expand your company or replace employees who have moved onto pastures new then we have a few tips for candidate screening.  This will mean that you filter out the ones not suitable...

read more
A Guide to Web Hosting

A Guide to Web Hosting

We were recently contacted by Digital.com and alerted to their newly published resource on web hosting.  Since a large portion of our time is dedicated to maintaining clients’ websites, and some very timely issues with web hosting, we thought it worthwhile exploring. ...

read more
Music Copyright – Using Music Safely on Social Media

Music Copyright – Using Music Safely on Social Media

Nearly all music is subject to copyright. Anyone who posts videos on social media, be it in a professional or a private capacity, needs to be wary of using music to enhance their content. Even a few seconds of music heard in the background of a short clip can fall...

read more
5 Tools to Help Streamline Communication within your Business

5 Tools to Help Streamline Communication within your Business

There are so many tools out there which can help streamline your business.  Here are a few that we use at Red Desk: Smart Survey If you are working with a number of people and need to find out dates or opinions quickly then we are finding that using a tool like Smart...

read more
Streamlining – How Can It Help With My Business?

Streamlining – How Can It Help With My Business?

We have previously written articles on Managing Your Workload and  The Art of Delegating  which you may find useful, but for this blog we have decided to focus on Streamlining and how it can help improve your business. Definition of Streamlining Google defines...

read more
3 Essential Services from Red Desk Virtual

3 Essential Services from Red Desk Virtual

Red Desk Virtual offer all aspects of Business Support with a focus on Digital Management and Online Reputation Management. We work with our clients to ensure they have a positive online presence across all their digital platforms including Social Media, Google My...

read more
Share This
Call Now Button