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HR Support from Red Desk Virtual

HR Support from Red Desk Virtual

Red Desk are launching our new HR Support service.  Our Virtual Assistants are knowledgeable in HR matters and bring a number of years of on-the-job experience to the roles.  Both Emma and Mel have studied and obtained their CPP qualifications and actively put their learning into practice within the HR function.

One of our most recent projects has been minuting a series of HR disciplinary meetings, producing detailed notes set out in a professional template.  Minutes are an essential way to review and measure progress and specify whose duty it is to perform which action, so if you hold regular meetings or have an important one-off meeting then why not outsource the minute taking.

We can help you with HR support in the following areas:

  • HRRecruitment and selection – preparation of job descriptions and candidate criteria, advertising roles, CV review and selection, interviewing candidates, obtaining references and verifying documents
  • Contracts of employment – issuing contracts and providing advice and support on varying and terminating contracts
  • Disciplinary and grievances – conducting internal investigations and staff interviews, reporting findings and recommendations and supporting tribunal hearings
  • Managing employee benefit schemes – sourcing and management of benefit schemes including: pensions, life assurance, private health, income protection and well-being perks
  • Employee development – preparing skills assessments, dealing with staff training/development and management of the appraisal process
  • Employment policies – preparation of employment policies in line with current best practice and staff communication/implementation
  • Day to day HR support – advice and guidance for line managers, dealing with employee relations, staff satisfaction, employee engagement and preparation of staff handbooks

You can find more details on our dedicated webpage.

 

Red Desk Virtual: More than just Social Media

Red Desk Virtual: More than just Social Media

At Red Desk, we absolutely love our social media clients which are the main core of our business.  However recently we have had more enquiries and tasks which lend themselves towards a traditional PA.  So what can Red Desk offer apart from social media services?

Minute Taking

One of our recent projects has been minuting a series of HR disciplinary meetings, producing detailed notes set out in a professional template.  Minutes are an essential way to review and measure progress and specify whose duty it is to perform which action, so if you hold regular meetings or have an important one-off meeting then why not outsource the minute taking.

Cold Calling

If you have recently bought a telephone marketing list but can’t face making countless telephone calls then you can outsource it.  We have been working with a baby photographer booking appointments for the mum and new baby to attend a photography session.  We can update you with how many calls we’ve made and any follow ups you should be aware of.

virtual assistantResearch

Often with a new client we find they have a list of points for us to research.  We estimate how long it will take to carry out this research and give an update after our allotted time.  Here are some things we’ve been researching about recently:

  • Best options for adding a second number to your mobile phone
  • The best online accounting package for your business
  • Private preschools within a certain postcode

Mailshots

If you have a new business, you need to let people know about it.  We recently:

  • created headed paper and compliment slips
  • formatted the content for a one page introduction
  • researched contact addresses
  • printed and assembled the mail outs
  • posted all the envelopes

We’re happy to purchase stationary and post your mail shot for you.  All extra costs will be added to your bill at the end of the month.

Appointment Bookings

We know that making phone calls eats into your business day.  Sometimes you need one point of contact to arrange a rather complicated appointment. For example, we work for a private landlord and recently had to find a suitable time when three freeholders at a property would be available for a surveyor visit.  It sounds simple but we had to ensure that the surveyor was still available at that time and could also gain access to a set of keys at the local estate agent.

We hope that has given more of a flavour as to what a Virtual Assistant can do to help your business.  More information about our services can be found here.

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