Property Management
Red Desk Virtual has been supporting private landlords with their property portfolios for over 10 years.
If you’re a property owner who needs a reliable, professional helping hand to keep your property management on track, we offer calm, organised, fully remote support that fits around you.
Whether you manage a single property or a growing portfolio, we help reduce the administrative burden, improve communication, and keep everything running smoothly.
Personal Assistant Services
As a landlord or property owner, having a dedicated point of contact makes your business look more professional and run more efficiently.
We can act as an intermediary between you and tenants, contractors or managing agents, handling day-to-day communication on your behalf. This is particularly helpful if you are busy, travelling, or managing properties remotely.
You’ll always have an extra layer of support to make quick decisions in emergencies and keep things moving when you’re unavailable.
Diarising, Compliance & Appointments
Letting property comes with ongoing legal and practical responsibilities.
Red Desk Virtual can set up and manage reminders for key compliance and maintenance tasks, including:
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Annual gas safety checks
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EICR inspections
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PAT testing
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EPC renewals
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Licence or inspection deadlines
We ensure appointments are booked with tenants in good time and that certificates and documentation are properly logged and accessible when needed.
Contractors & Maintenance Coordination
Over the years, we’ve built up a strong network of reliable contractors, particularly across North London.
If your property is in a different location, we source contractors with solid online reviews and will always aim to provide at least three quotes where appropriate.
We can manage the entire process, from initial issue reporting and photo review through to booking works, tracking progress and confirming completion. All updates are clearly documented so nothing is missed.
Communication & Issue Tracking
Clear communication is essential, especially when dealing with tenants, repairs or sensitive situations.
We can draft emails, review correspondence before it’s sent, and manage ongoing communication professionally and calmly.
Issues and updates can be tracked per property via a shared document, database or regular update call, ensuring you always know what’s happening without needing to chase information.
We also follow up on outstanding matters with tenants or contractors to keep things moving.
Financial Tracking & Deposits
While we don’t replace an accountant, we can support the administrative side of your property finances, including:
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Tracking rent payments and arrears
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Chasing overdue payments where required
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Logging deposits, prescribed information and documentation
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Keeping clear records for reporting or year-end reviews
This structured approach helps landlords stay organised, compliant and informed.
Flexible Support & Budget Control
We work to your budget and preferred level of involvement.
Support can be provided:
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On an agreed number of hours per month, tracked via timesheets, or
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On an ad hoc basis during busier periods.
This is particularly useful during tenant changeovers, when you need extra support liaising with inventory clerks, estate agents, contractors or utility providers.
As your portfolio grows, your support can scale without needing to hire staff or rely on multiple local agents.
Why Remote Property Management Works
Because Red Desk operates entirely remotely, location doesn’t matter.
We support landlords across the UK, offering consistent communication, organised record-keeping and proactive oversight, whether you live locally, elsewhere in the country or overseas.
You get the benefits of professional property management combined with Virtual Assistant efficiency, without losing visibility or control.
Find Out More
If you’d like to discuss how Red Desk can support your property portfolio, please get in touch for an informal chat.
📧 Email: mel@reddesk.co.uk
We’ll talk through your properties, your current challenges, and the level of support that would suit you best.