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How to Delete or Deactivate Social Media Accounts
We’ve noticed that there are plenty of guides for new businesses setting up their social media online but nothing really tackling what needs to be covered if you need to delete duplicate social media accounts, close your business down or even parting with your social media company.
Deletion of Facebook, Twitter and Instagram accounts is fairly simple and there are some good step-by-step guides out there. We’ve included options to deactivate the accounts too, if you are just taking a break from social media.
Facebook business page
There are two options here either deactivate your account or delete it permanently.
Deactivating is basically the same as deleting, except that all your data is retained, but not visible until you reactivate.
To deactivate:
- Visit your Account Settings
- Choose “deactivate account”
- Fill out the form, and click “Deactivate My Account”
To delete:
- Visit : https://www.facebook.com/help/delete_account
- You can download any content before it is deleted
- You also have the option to transfer your information to another service
- Remember you will need to be admin of the page to carry out the deletion
- You will have a cooling off period of 14 days, during this period you have the option of cancelling the deletion
But do keep in mind that once deleted you will not be able to reactivate your account or retrieve any of the content or information you have added.
For more details, follow Facebook’s instructions
To deactivate your account:
- Go to the More icon and select the “Settings and Privacy” page.
- On the bottom left of the “Account” tab, there is a “Deactivate my account” link. Click it, and confirm. Note that your username and email address cannot be used for another Twitter account until 30 days after the account has been deactivated. In case you change your mind you have 30 days to reactivate your account, otherwise it is permanently deleted.
Twitter’s step-by-step instructions can be found here – deactivate your twitter account and reactivate your twitter account
Instagram for Business Page
Like Facebook, you can choose to either temporarily deactivate your account (if you are taking a break) or permanently delete. Instagram say that they cannot delete an account for you, you will need to log in and do this yourself. They also advise to download any information (photos and posts) because once your account is deleted, you won’t be able to access their download tool. There are two ways to delete your account: via desktop and via your Instagram app.
If you delete your Instagram account via your computer, you will need to:
- Click More in the bottom left hand corner and then Settings
- In Accounts Centre, click on Personal details
- In Account ownership and control, click on either deactivation or delete
- Click Delete account and continue
If you delete via the Instagram app, you will need to:
- You go to the delete your account page
- Pick the reason why you want to delete the account and type in your password
- Click delete
Please note that if you want to delete a different account that you are logged in as, please log in as that account and follow the above instructions.
If you find yourself parting from your social media team (Red Desk give our clients the option to manage the social media themselves), you need to also bear in mind the following:
- Do you have a shared Dropbox folder? Ensure that the social media team are removed – log in online to Dropbox and check who the folders are shared with. Simply click on the “invite to collaborate” option and you can delete the relevant people.
- Did you give your social media team access to your website? If so, it is best to change the password. If you can’t do this, your webmaster should.
We hope you won’t have cause to close down your social media accounts but if you need assistance, do get in touch.
Eventbrite
Eventbrite
Hosting an event is a great way to gain exposure for your company or product. However, how do you get word out there that you are running event and what platform should you use to manage attendance? Eventbrite is perhaps the best-known event management and ticketing site. You can use the service to browse, create and promote local events. The good news is that as an event organiser, there is no cost to set up an event here (the small fee charged on top of the ticket price allows this). The even better news is that if your event is free then there are no fees to your attendees (although we’d advise charging a small fee to gain commitment from attendees)!
So how do you use Eventbrite to set up and promote your event? This guide on EventBrite will help you set up your business page and any events you are hosting:
- Log in and add your organiser profile
- Create your event page – don’t forget the tags as these will help enormously with searches
- Publish and share your event
Set Up
If this is your first time using Eventbrite then as a new organiser to the platform, you will be asked a series of questions like your experience, how many event you think you might run in a year, size of the event and then what are you interested in (selling more tickets, growing my brand etc). Based on this information, they will build a customised organiser page for you with lots of extra resources (articles, courses and a link to their help centre).
Event Creation
Once you’ve read up on all the background information, you should be ready to set up your event. Remember to be clear as possible and include plenty of keywords. You will be sharing this link on your social media so think about relevant hashtags. When you add a tag it will come up with suggested hashtags so you can pick the most popular and ones that might link in with your social media. You will then be asked to provide an image. Eventbrite recommend 2160 x 1080px either a JPEG or PNG, max size 10MB and say that 82% of attendees would like to see a main event image that will reflect the vibe of the event. We highly recommend designing your own in Canva! You then have other boxes to fill in where you have the chance to provide more information about your event. Again, remember to populate with keywords where you can. Once you are happy with this, you can press publish.
Event Promotion
Now you have a link for your event, you will need to promote this. Eventbrite Boost is a good place to start (you can trial this free for 14 days). Go to Manage my Events and then click on the Marketing icon. You’ll be able to create email campaigns, add your event to Facebook and create social ads. However, many of Eventbrite’s suggestions can be managed outside Eventbrite using a variety of tools available to you for free:
- Email marketing – set up a newsletter using mailchimp (free for up to 1000 contacts/emails per month)
- SEO – link your website and social media to the Eventbrite event and vice versa
- Social Media – set up as an event on Facebook and use your Eventbrite link throughout your other social media (Twitter, Instagram etc)
If you want to go one step further and create a landing page for your website then we recommend watching this Emarketeers video about their event planning landing page templates for your website.
Red Desk are here to help you with your event management: from set up of events on Eventbrite through to promotion via social media. Email mel@reddesk.co.uk for more information.
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