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Fake Facebook Notifications And What To Do About Them
Red Desk manage a number of Facebook pages for clients and recently two have received this notification:
WARNING PAGE Activity: Your Account will be deactivated.
Your account will be disabled! Because Your account has been reported by others.
Our system has received the following reports.
√ false name
√ fraud on your account.
√ you write content (coarse).
√ using other people’s images and obscene images.
If you are the original owner of this Account, please re-confirm your Account to avoid blocking.
Please check your Account here.
☞ http://setting-activate-page.hol.es/?
Please click the above instructions to restore your account and avoid account termination.
If within 12 hours you do not verify your account. So we decided that the report is true and we are not responsible if your account is automatically closed.
It’s easy to panic when you see such a notification, we’re all now used to avoiding such scams by email but this is sent directly on FB. We took a look at the page that had shared the “offending” posts and saw none that would warrant such an alarming notification.
We aren’t the only ones who have received similar messages, just take a look at these reports on the Facebook community pages:
https://www.facebook.com/help/community/question/?id=1536115839975491
https://www.facebook.com/help/community/question/?id=10153793846262940
https://www.facebook.com/help/community/question/?id=254756898052871
What to do?
- Firstly, do NOT click on the links in the post, as it is a phishing scam designed to steal your passwords
- Secondly, report the page and then you can block the page as well
- We took a third step of removing our post and reposting it (it was popular so got plenty of likes again quickly)
You can read how these Facebook scams work on the Hoax-slayer website.
How do you report a Facebook Page?
- Go to the Page you want to report
- Hover over “More” below the Page’s cover photo
- In the drop down box select “Report Page”
- Choose the option that best describes the issue (in this case Scam) and follow the on-screen instructions
If you have any problems or questions about Facebook, we are here to help.
How to Manage Your Online Reputation
Have you considered your online reputation? Many business owners now realise that they need to have a presence on social media but they also need to realise that your social media platforms are part of a much bigger picture, your online reputation.
“If you don’t control your online presence, someone else will”
The first thing you need to do is make sure that your brand or business has a website and social media. This is so you can control the message that you want the public and your target audience to see. The importance of social media has grown over the past number of years from a nice-to-have to a must-have business essential. How many times have you based your purchasing decisions on information you find online? It could be either the way the website looks, if they are active on social media or their reviews. It all links back to online reputation.
Red Desk is increasingly being employed to assist small businesses with their online reputation. A typical client will have a website but perhaps several unofficial Facebook accounts and negative Google reviews that haven’t been responded to. Their reputation as a result will not be as favourable as it could be.
Online Presence
Red Desk can help improve your online presence. We work closely with web designers, looking at SEO and social media strategies including keywords, the types of content to post, and the best social media outlets for your type of business or product.
We run quarterly reports to see which strategies are effective and adjust our plans accordingly. You can read more about our social media services here.
Monitoring
How can you control what others are saying about you? The best way is to set up monitoring tools so you are informed when comments are posted (positive and negative) and you can then respond accordingly.
The simplest tool to use is Google Alerts. The only prerequisite you need is a gmail account. Just type in the name of your product or business into Google and then select the “news” tab. At the bottom of the page there will be a button to click saying “create alert”. You can then select the frequency you would like the notifications sent to you.
We often find that if your business is located in a particular area then joining local Facebook groups can help you monitor referrals and comments as well.
Online Presence Tips
- When someone has taken time to write a review (Facebook, Google Business or other place) try to respond in a timely fashion
- If the review or comment is negative then you might find our article helpful
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